WENDU INN HOTEL - Kota Belud, Sabah

EJAN

Kebaikan
Hotel baru.tepi jalan besar. Gambar iklan Sama keadaan sebenar. Besar. Ada kemudahan pasaraya, dobi, cafe. Staff yg mesra & membantu.sangat puashati.melebihi jangkaan. Terasa menginap Di hotel 5 Bintang.
Di perbaiki
Tiada lift tapi tangga Lebar & staff membantu angkat beg.
Agak jauh dari kota Belud tapi jika otw or Turun kundasang & stay sini sgt melegakan.

Supra O. C.

Hotel yang sangat baik sekali gais..

Miku H.

Ok la tempat buat majlis.

Jay L.

Good location and breathtaking view Mount Kinabalu

KarabauHensem C.

Tempat yg menarik.. kemudahan lengkap bersama pemandangan yg cantik..

Trip.com M.

*Honest Review: Comfortable Stay but Disappointing Service Transparency*Me and a group of colleagues chose Wendu Inn during our recent work trip to Kota Belud, and I’d like to share an honest review—not just a general star rating—because the experience was a mix of excellent and disappointing aspects.Pros: 🌟🌟🌟🌟🌟 • The check-in process was smooth and efficient. • Cleanliness and room comfort are top-notch—definitely 5-star worthy, especially for a small town like Kota Belud. • The view from the café and the convenience of having a minimart downstairs were truly added bonuses. • We genuinely appreciated the effort put into making the place cozy and welcoming.But here comes the downside:We booked our rooms with breakfast included, which is supposed to be served at their café. However, this was where things went wrong.1️⃣ When we went for breakfast, there was no proper display or explanation about the free breakfast options. What was openly displayed was a menu with both breakfast (no prices shown) and lunch items (with prices).The actual complimentary breakfast choices were hidden away in a folder behind the counter—not visible to guests. Naturally, thinking the displayed breakfast options were part of our package, we made our choices and presented our coupons at the counter. The staff accepted the coupons without saying a word. Only after finishing our meals were we surprised with a bill, leaving us feeling misled and frustrated.2️⃣ The counter staff’s customer service was below expectations.When we requested an official receipt for work claims, we were repeatedly told to refer to the booking website. Even after explaining that we needed an original stamped receipt, the answer was simply: “We don’t have an original stamp.”For a hotel catering to business travelers, this lack of basic documentation support is quite inconvenient.Final thoughts:Would I recommend Wendu Inn? Yes—for comfort, cleanliness, and its peaceful surroundings.But be prepared to double-check details around your package (especially meals), and don’t expect much assistance from the front desk when it comes to paperwork or clarifications.

Natasha T.

I only have high praises for this wonderful hotel which I was really pleasantly surprised with everything they had to offer considering that it is located in the small town of Kota Belud. Very sad to see that it only has a 4.4 star Google review but I’m definitely here to leave a positive review.

The rooms were spacious and clean, furniture was very new and well kept, very well furnished. They even have a smart TV, what more can I ask? The toilet was very clean and spacious too, with ample towels and hand towels. The service was great too, staff were very friendly and helpful.

There’s a small cafe above the hotel and even the food there was very well cooked and delicious. I don’t even have much expectations for the food in Sabah to begin with, but I was definitely so surprised to find such a great cafe in this small town.

The hotel might be a little further from the city, maybe a 15-20min drive, but considering all they have to offer here, I really don’t mind the drive.

Trip.com M.

No regrets staying here and travelling out 40mins each morning to where we need to be. 1 yr old Inn is clean and staff are friendly and served well. Clean room, breakfast is made to order (select from set). View is amazing. Only downsize is that early in the morning, you can hear the cars running up and down the bypass if your room faces the main road. Comfortable stay and will choose to stay again in future. There is a convenience store, laundromat and even ATM and cafe at the Inn.