StayInn Hotel Express - Kuching, Sarawak

MH T.

Stayinn is a 3 star hotel with good view of the city and Sarawak river. The location is superb within walking distance to the river and malls. The hotel shares the building with other offices. Hence, the check-in registration is at level 6 and one will have to take the lift again to level 4 and walk through some door to excess another set of lift to the rooms on higher floor. Room is spacious but old. No WiFi, no hairdryer, no tissue box. But for short term stay and for the price and location, I think the place is ok.

Law H.

Layanan pelanggan sangat memuaskan dan mesra pelanggan. Tempat serapan pagi sangat memuaskan dengan background keindahan bandar Kuching, sungai Sarawak serta gunung serapi yang kelihatan dari jauh membuatkan sejuk mata memandang di waktu pagi. Saya berharap Gateway Stayin Hotel pada masa akan datang dapat menyediakan makan tengahari dan makan malam untuk pelanggan yang datang bermalam di hotel. Swimming pool pun sangat memuaskan air jernih bersih sejuk mata memandang. Harap swimming pool dapat dikekalkan sampai bila² dan jangan diroboh atau ditutup. Sebab swimming pool adalah tarikan pelancong luar dan tempatan untuk bermalam di Gateway Stayin Hotel. Saya sempat berbual mesra dengan pelanggan yang bermalam di hotel dan yang mandi di swimming pool rata² pelanggan bagi jawapan yang positif dan berpuas hati dengan perkhidmatan yang disediakan oleh pihak Stayin Gateway hotel. Sebab itu saya bagi full di atas. Ada masa kita jumpa lagi, saya ke Kuching bermalam memang Gateway Stayin Hotel tempat saya bermalam dari dulu lagi. Saya tidak pernah tukar hotel untuk bermalam sebab Gateway Stayin Hotel sangat memuaskan hati saya. Harap dapat save nomor hp dan nama saya dalam sistem komputer hotel. Supaya saya datang lain kali tinggal sebut nomor kad pengenalan nama automatik akan keluar dalam skrin komputer. Sekali lagi saya ucapkan terima kasih banyak² kepada staf² Gateway Stayin Hotel yang telah memberikan layanan yang baik untuk pelanggan serta menyediakan bilik tidur aircond yang sangat memuaskan dan sejuk. Ok itu sahaja yang dapat saya luahkan di ruangan komen ini ada rezeki jumpa lagi.

N Y. A. R.

First of all,
My appreciation to your friendly staff for assisting in change in room on 13/7 in the morning. It was a relief after a whole night of improper rest (We were too tired to change our room upon arrival - checked in around 10+pm.)

Here is a feedback on the earlier room we checked into
-aircond kept on switched off on its own for almost every 1-2hours and sometime half n hourly, even when we already off the timer set up. STILL blinking 'timer' at ac despite already off.

This occur from night till morning /dawn.
IT was a restless night and had to changed the room for comfort first thing in the morning on 13/7. Kudos to the staff who help out on this matter. Sorry, did not get his name to send my appreciation to him.

Suggest your place to do the needful and fix the aircond in the first room we stayed.

On a final note, thanks for assisting me on my enquiries despite after 1-2 days of checking out.

nurfarahin A. R.

Terima kasih Stayinn Hotel suasana hotelnya cukup menarik, memuaskan, staff nya pun sangat ramah dari mula check in hingga check out sampaikan bas nak gerak pun kita satu rombongan masih dilayan ditunggu bas gerak lagi😂 Hotel nie ditengah bandar jadi senang jln2, nak mkn ke, nak gambar cantik2 di kawasan bandar pun cantik. Nak ke seberang sungai pun boleh sgt2 recommended guys ada kolam renang lagi hotel nie🤭 Salam dari Sabah🙋‍♀️

j K.

1) Gas berkarat.
2) No cleaning service.
3) Carpet kotor, tak pernah vacuum.
4) Lantai melekit.
5) Coffee, tea, shampoo, body shower tak di top up wlpn kami stay 3 hari 2 mlm.
6) TV blur.
7) Waktu check in sgt susah. Kena tunggu housekeeping clear room.
8) kad tak dpt d scan waktu enter basement carpark.

Roger G.

Staff very friendly , however it's seems management have this bad behavior of " hit and run" for a few bucks ! Charging early check in over 60 rm! ( Just 1 hoir early) That is bad thing and bad behave that Malaysia seems to have ! If the room is ready ,just give early with out extra charge ,you never know if the person need it because work of feeling unwell. That's a bad attitude from poor shallow mind of managers ! Malaysia need to improve much to be a top destination on tourism , I work with more that 1000 people I know even more people , I would recommend your place ,but because a bad attitude of hit and run, I won't recommend your place you got nothing to offer, dirty place, old , hair on bed ,on toilet no good cleaning and still want charge extra ? . None sense.

HAMABHAT

Grade A for its strategic location, within walking distance to iconic landmarks and excellent restaurants.

While the two-bedroom accommodations showed signs of wear and could benefit from upgrades, the water pressure and air conditioning were excellent, ensuring a comfortable stay.

However, only one service lift was operational during our visit, which may inconvenience guests during peak hours. On a positive note, the premises felt relatively safe.

cut M.

Ini gedung gabungan dengan perkantoran juga jadi lobby hotel di lantai 6. Lokasi sangat oke, dekat dengan waterfront, McD, 7 eleven, patung kucing semuanya walking distance.
Parkir untuk yg bawa kendaraan dapat akses di basement. Kamar luas dengan balkon, hanya saja perabotan dan fasilitasnya jadul, sofanya udah cekung, karpet kamar kotor, dan toiletnya juga jadul. Lift ke kamar membingungkan, tapi semua staf sampai security sangat ramah dan helpfull.