Putrajaya Marriott Hotel - Sepang, Putrajaya

Ruly A.

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tun A. T. R.

Really enjoyed my stay at Marriott Putrajaya! The facilities are great especially the kids love the swimming pool. Definitely kid’s heaven! Plus the fact that the gym is open 24 hours so i can fit in my workout schedule.

The breakfast buffet has so many options and everything tasted good. I also tried the dinner buffet, which was delicious too. If you’re ordering in-room dining, you have to try the fried flat noodles it is super tasty and highly recommended!

The staff were very welcoming and friendly, always smiling and helpful. There’s basement parking, but it can get full on weekends or public holidays. Valet parking is available too, and the price is quite reasonable.

Only downside was the elevators were a bit slow, and during my stay, three were out of service, so it took a while sometimes.

Overall, such a nice and comfortable stay and I would definitely come back again!

Wan M. A. W. M. A.

Hi Marriot Putrajaya Team

Hotel was good and staff was superb. But i believe planning is a bit out. When expecting guest volume increase over long weekend with deepavali holiday. Lift should have be in ready mode with no issue. Only 2/3 lift working.Staff headcount should be sufficient too.. i ask for the refill water bottle end up didnt get any due to high demand.

Yes will come again definitely!! But hopefully more improvement in that part. Other than that i enjoy stay here

Emily L.

Check in櫃檯在M L樓
因為是山坡的關係，
其實應該算是3樓。
早餐是1樓，
用餐時間從6:30到10點，
有多種菜色，可以選擇。

房間小費的部分，
一般來說一間房間是新加坡幣$2
但如果住三個人，建議就付新加坡幣$3 。

有時候續住，可能會少給一條浴巾，
這時候只要打電話到櫃檯去，
就會再補上浴巾。

有整點的接駁車到ioi 購物中心，
建議下車時拍照下車地點，
因為這也是之後上車的地點，
以免找不到的時候，
可以問一下路人。

但這個購物中心非常的大，
如果是跟團的，
可能這個購物中心只能抽空去逛逛，
百貨公司雖然開到10點
但建議晚上九點就上回程的接駁車回飯店，
比較保險。

Alia N.

Traveling with family with small kids.
Booked the Deluxe King Room. 3 nights from Saturday to Tuesday.

Experience:
Saturday. Checking in was smooth. Grab the access card and off to the room.
Luggage didn’t arrive and we had to call. Got a callback asking the colours of our luggages. Seriously? But hey, it’s a weekend, we tried to be mindful.

On monday. It’s not weekend anymore. The resort is less crowded now. Came back to a clean room of course we requested for a clean up, but, NO TOWELS. None. Even the one we hung up they took it. But don’t even provide us with new ones.
We stayed for 3 nights and they don’t even bother to refill the shower gel.
Disappointed with the hospitality as usually we never have any problems with our stay at other Marriott Bonvoy.

Food:
Great taste. Price wise fit the portion.

Room:
Spacious, clean and very comfortable. There’s a round dining table inside the room.
Bathroom with a bathtub and separate shower.

Pool& waterpark:
Kids’ heaven. Super fun. Kids enjoyed it so much. The slide can be fast so do wait on for your child at the end of it. No lifeguards, do watch your kids cause I saw one boy almost drown.

Kiddies world:
Need your room access card to enter. Huge space but limited furnishings. Has kids toilet inside.

Location:
Located near IOI City Mall. The hotel itself provides comfortable shuttle to the mall every hour. Driving to the mall is only 5mins add 5 more to get a parking.

suhaila M. A.

Booked 3 rooms for the long Deepavali weekend. During check-in, 2 rooms were ready and we were told the 3rd room will be given later due to the current guest checking out late. We finally got the 3rd room close to 6pm . Since we got the room late, we requested for that particular room to have a later check out time but were straight away denied. So much for good customer service

But what really made this getaway the worst hotel stay we’ve ever had is, as we were preparing to meet the stipulated check out time, the taps in the toilet went totally dry. All 3 rooms had no water. Imagine this from a 5 star hotel. Calls to the front counter went unanswered. We couldnt even allow the kids to answer nature’s call as even the WC was dry. Had to tell them to keep it in till we leave to find toilets outside. Imagine our horror, when ‘no shower’ ‘uncomfortable stomach’ us reached the lift lobby, to find all the guest from that floor ALSO leaving the hotel due to no water. And ONLY 4 of the 6 lift cars were working. Read frm other reviews here, problem existed frm months ago. Finally, desperate, we used the service lift to reach the main lobby and leave the hotel

What was meant to be a wonderful family weekend getaway turned out to be a disaster. Worst customer service. Never again. 1st and last stay here

Plus point: IOI mall is nearby so short drive to use the toilets there

sribezt

The best service ever. The staffs were so friendly and kind. Great hospitality for a titanium elite member Mr Ammar and Mr Razi from the lounge was very friendly and attentive. Very humble and kind too. Keep it up. Not forgetting Mr Yew Ai and Khalif from lounge too. They were so hardworking and top notch service. Special thanks to Mr Raj from Zest restaurant. Just knows how to manage well even it’s crowded. One unfortunate event was stung by a bee near LG floor but handled well by Mr Fadlin. Immediately attended to me and applied ointment. Would be better if followed up by the management as well. The room was quite spacious and decorated well. The chocolates and cake was delicious. Thank you

weiluny2025

I stayed at Putrajaya Marriott Hotel for only about 13 hours, but overall it was a pleasant experience. Since my flight arrived in Kuala Lumpur late at night, I requested an airport transfer through the hotel in advance, and the whole process went very smoothly. Even though it was already past midnight, the staff warmly welcomed me, carried my luggage to the room, and even arranged a suite, which was a nice surprise.||||The next morning, I had breakfast at the restaurant. As there were many group guests staying at the same time, I had to wait a little before being seated, but the variety and quality were satisfying. I also spent some time at the Executive Lounge on the top floor, which had a relaxing atmosphere and offered a nice city view.||||The only drawback was the bathroom drainage, which seemed to be a bit poor—after just a short shower, water was already pooling and close to overflowing. Still, apart from that, it was an enjoyable and comfortable stay, and I would consider coming back if I visit Putrajaya again.