Pondok Massage & Spa - Kota Bharu, Kelantan

Alia A.

Sy dtg sini betul2 utk relax, tenangkan fikiran dan urut badan yg lenguh tp service sngt2 mengecewakan.. air yg diberi first tu sngt tak sedap.. tp sy xkesah sbb sy x minum pun.. cuma staff yg urut tu bercakap tak henti2 selama 2 jam.. urutan dia pun mcm gosok2 malas2 gitu je.. bila kita cakap sakit pun dia still gosok dan bercakap tak berhenti.. dia cakap pasal diri dia, family dia dan tanya pasal sy skit2..🤧 pastu dia tanya xpe ke dia cakap2 bnyk camtu, takkanlah sy nk halang dia ckp bnyk nanti moody plak dia nk serve sy🙂 cuma yelah customer dtg spa utk relax dan calming, takkan basic prosedur camni pun xboleh nk ikut? Utk price range dia okay je bg saya sbb sy banyak pergi spa dan urut tp tempat ni paling tak worth it sekali utk urut dan tenangkan fikiran🥲 walaupun dah berbulan lamanya sy pergi urut di spa ini, sy masih teringat2 ketidakpuasan hati sy ketika itu.. saya tidak akan repeat di spa ini. Terima kasih👍🏻

Aida A.

My mom and I are very satisfied with this place. Not many spa places will provide a room to pray. But here, you will have clean room to pray and clean toilet which is super important for me. The massage experience is good and comfortable. The massaging room clean and smells good. Staffs are all friendly. Semoga terus maju jaya 🤩

Mimi M.

Just ok. This is my 3rd time going to a spa and I can say this is not the best one. The place is very nice, clean and comfortable. Just the massaging area... quite creepy for me. The therapist/ massager may improve in terms of getting to know your client's concern before massaging. Maybe ask few questions first. Based on my experience, my body aches a bit (for 2 days) especially on my spine area after the massage. Maybe should be more careful on that area. Others were ok, just I wish my massager was friendly and gentle.

Isly Y.

Been there with my mom. Both are satisfied.
Extremely happy with my masseuse Nurul.
Better than all of the massage parlour in JB that i had visited. Recommended to try out if you happened to visit Kota Bharu. Quite near China Town and the famous chicken rice is just 2 shoplots away which you can have dinner there.

Nur A. B. J.

Interior design cantik & suasana dia memang best. Mula2 pergi dulu, massage dia, okay la. Standard spa (untuk relaxing)
Staff (admin) di kaunter peramah time tu. Tapi masseur kurang mesra & muka kelat. Nak kata penat, saya 1st customer pagi tu.

Tahun ni cuba repeat, bawa mak untuk me time, ambil pakej yang urutan 90minit. Ada percuma rendam kaki & tungku.
Tapi urutan tu 60minit je rupanya. Bila tanya masseur, dia cakap waktu dikira bermula rendam kaki percuma tu. Aik?
Kalau macam tu baik tak payah bagi percuma kalau dikira dalam masa bayaran. Kita nak urut 90minit. Tungku pun tak sampai 10x tuam. Macam seminit je rasanya. Urutan pulak memang macam betul2 gosok je. Tak tekan langsung dan nampak terburu2 macam nak cepat siap.

Harap perbaiki pada masa akan datang. Kita nak support..tapi serik dah nak repeat bila jadi macam ni

2 star untuk deco lawa & parking senang

Yazmin H.

aq g spa nok tenang alih2 xtenang langsung ! tuke urut duk erkkk erkkk spanje urut aq sejam 30min lepastu ada customer gilo kecek nonstop 2jam aq duk dlm tuh meme stress dooh so xberbaloi dgn duit y dibayar. kalu muroh xpo ni rega agak pricy pah bising xtene

Izzah A.

The worst spa ever. Staf tak pandai mengurut, habis sakit satu badan lepas massage. Setiap 5 saat staf akan sendawa depan customer sambil urut. Paling tak tahan tengah urut muka boleh lagi sendawa depan muka customer. Harap blh improve lg lepas ni.

Zuraida R.

Went to try out their massage. Took full body, face and head massage. To me, this place is a ‘hit and miss’. Though i find the massage ok, i was irritated with the masseur burping throughout the treatment (which i think an indication that i have ‘angin dalam badan’. Which is also ironic that when you go to any 5 stars spa or spas in Indonesia, the masseur never burps, but they gave fabulous massages and you still feels refresh after each treatment).

The spa concept is ‘pondok’ which means u will lie down on a mattress. The ‘rooms’ are ‘pondok’ which means it is made of wood slightly elevated from the floor. Another irritating point is when the masseur move, the pondok will make squeaking sound. May not be returning to this place. 2 stars for staff politeness when dealing with customer.