Abell Hotel - Kuching, Sarawak

Shan M. F.

This is WORST hotel EVER!!! BEWARE of this hotel and room may vary!. I am sharing my personal experience. This hotel is not only the worst but the most disappointing! The bedroom is very disappointing. First of all, the beds are very hard. Honestly, it is more comfortable to put down a blanket and sleep on a cold floor. Next, The bathroom is disappointing. The shower is one quarter of the bathroom which may sound big but the sink(average size) is also a quarter of the bathroom. This should put in perspective the size of the bathroom. Furthermore, there are only two plugs in a two bed bedroom! This is unacceptable there are two people and only two plugs. The hotel isn’t even able to make the walls properly!!! Some parts are actually hollow when you knock on it. The television also has huge bezels which just fills up space and it is so bulky that the size starts to obstruct space. The service was terrible but I DON’T BLAME THE PEOPLE WHO WORK HERE BUT THE MANAGEMENT. The people are honestly overworked and just sound absolutely drain and when they didn’t give me a second room car even if they approved the request didn’t make me angry at them but management. It feels like they worked so hard but there is a human limit that i feel like they have hit. Lastly, there were cobwebs on the wall but it disappeared which could mean that there is a spider. PLEASE PAY ATTENTION TO THIS REVIEW AND TAKE THIS SERIOUSLY!

The people have changed my room and now it is BETTER. I still wouldn’t rate the beds higher than 2 stars but the service was absolutely amazing. Many people came to help and other rooms that I booked didn’t have to be changed as it was still decent.

deniseohern

We returned last week after a 12 night stay at the Abell Hotel and what a great holiday it was. The hotel positively sparkles following a recent full renovation. The entire property is spotlessly clean , extremely well run by the best staff and we must comment that ALL the staff were amazing, professional friendly and helpful, overseen by the Manager Lia and front reception staff member Gilbert and again we must mention that ALL of the staff were amazing, we travel a lot and this group of hotel staff totally stand out.|Rooms are large light and very well equipped with great bathrooms, the restaurant/bar is great with a great breakfast. The entire property is so well run .The hotel is also so well placed near food outlets, shopping, currency exchange and the river walk. |We will definitely return, thank you all for a great holiday. Denise and Mark

Valeo S.

I checked into the hotel deluxe room for only one night and so this review is based on a short stay. The deluxe room is not the cheapest offered by the hotel but I found the room to be just basic which is fine for short stays. The room appears clean but my sharp eyes spied a strand of long hair on my bed and hairs in the shower room floor. I will not fuss over these hairy issues though. The bed is firm, aircond works well and the water pressure in the bathroom is good. Don't expect a wide variety of offerings for breakfast but they are good enough for me. Overall the hotel offers good value for the price you pay

Norlida A.

Tiap kali ke Kuching pasti akan menempah hotel ini. Kedudukan hotel yang tidak jauh dari Water Front dengan hanya berjalan kaki. Hadapan hotel terdapat kedai makan. Bilik yang luas dan selesa untuk solat. Yang penting ada disediakan bidet dalam bilik air. Staff yang mesra pelanggan, membenarkan check in awal jika bilik telah tersedia dan tiada deposit perlu dibayar sewaktu daftar masuk.

Denise J.

Bilik nya cantik, moden, bersih n pekerja nya semua ramah dan mesra. Lokasi nya pun cun kerana dekat dengan Waterfront, pasar seni, tempat makan n kedai kopi dan mall berdekatan. Restaurant nya (Carvery Restaurant) pun mantap macam 5 star.. Lumina Lamb, Alaskan Crab, Wagyu beef n makanan local macam Laksa Sarawak pun ada.. Harga nya berpatutan tapi quality Hotel n restaurant 5 star. Highly recommended.

NG J. X. (.

Good:
1) Good location near to the famous spots around Kuching.
2) Good Breakfast but limited choice.
3) Good front desk service.

Bad:
1) Toilet is flooded everytime we shower.
2) smell from the sink/ drain every morning.
3) Room is unclean (found some french fries on the floor, dusty everyday even after house cleaning, dirty pillow case was left in the room).
4) Room are small.
5) Noisy. You can hear every conversation of other people who talk in the corridor.
6) A useless window that is facing corridor (I don't know what is it for, the light from corridor is disturbing).
7) only 1 electric socket near the bed for Twin Bed room.

Angelina S.

Convenient place to stay. Clean and no fussy furniture. Staff friendly. Breakfast adequate for a quick meal. Easy accessible to most places in city of Kuching. Friendly staff..

Kalai A.

Very nice hotel to stay. All stores are very convenient and there is bazaar also and those are want kek lapis also near. Personally I want to give 10 stars. Very friendly staff.

From room 223 (14.9.25)