Place2Stay Business Hotel @ Waterfront - Kuching, Sarawak

Marcylla A.

1. Location is good
Guests often praise the hotel’s location. It’s near restaurants and eateries, and walkable to some of the attractions near Kuching waterfront.

2. Cheap / value for money
The hotel is seen as budget-friendly, especially for travellers who don’t expect luxury. Many say “you get what you pay for” with some positives about being comfortable enough and affordable.

3. Staff helpful at times
Some reviews mention friendly or helpful staff. Not always universally, but when things go well, staff is a positive point.

4. Rooms are acceptably spacious
For a budget hotel, some rooms are considered decent in size. Also some rooms with views (balconies or windows looking out) are appreciated.

Trip.com M.

Stayed at this hotel for 1 night, unfortunately, it didn’t meet my expectations. The room I was given had no windows, which made it feel quite enclosed and stuffy. The space was very tight and not particularly comfortable for a relaxing stay. Considering the price, I expected better—especially when there are other hotels offering more spacious and comfortable rooms for the same rate. Overall, I wouldn’t recommend it unless location is your only priority. Better value can definitely be found elsewhere.

Trip.com M.

I was here for 3 days and 2 night, but was denied room cleaning from a woman staff at the front desk. Other staff were okay, but this one staff was so rude, she threw my room key at the table. I’m not someone who complaint, but this is dissapointing. The room was so dusty, I wish they gave better room since I came not in a peak season. The AC was dripping, if they came to clean my room they would have known. The towel was a disaster even after I ask for better towel every single day. I wont repeat to come back here again.

Trip.com M.

To be honest, the old rooms are too bad and the rooms are too small, The pictures in the apps are too good but they gave me a room that is not the same as the picture when I booked and paid, the front officers are too slow or should I say they never take note about what I reported to them about what happen in my room I booked 6 days, I reported what happen In my room but they always say that they will fix it, I waited for 3 days and the fourth days they suddenly exchange me to a new rooms. The new room they gave me I would like to say I was satisfied it was big, I'm not saying the room is bad but it's just only nice to stay for a short term maybe 1 or 2 days. For me, I stay for 6 days and I will say it's 2.5/10 star

Jenilson T. A. J.

The room was so dirty and its like they dont do housekeeping well. Its disgusting to take a bath with a mossy wall. Toiletries also not provided well. The blanket and towel has yellow2 colour, but they dont replace with a new one euwww!!! Overall, everything was not good and not right here. Its really not worth the price 🤦🏻‍♀️

AllwithMuniq

Don't know how to give rate for them 😮‍💨😮‍💨😮‍💨.

The actual room really different with photo of website.
Is it because we got promotion price from Agoda then we got lousy room ?
Photos attached from our room 110

The positive just for location and morning reception female staff were friendly,
Just that !

Dewi M.

I am extremely disappointed with my experience at your hotel. The receptionist is supposed to be available 24/7, yet when I had an emergency checkout at around 10, no one was at the counter. I was in Sarawak because of a family death, already rushing against time, and being forced to wait to check out was absolutely unacceptable.
To make matters worse, your staff were rude and unprofessional, blaming each other instead of taking responsibility. If they don’t want to work, they shouldn’t be in this line of service. This level of negligence and lack of empathy is appalling, especially when dealing with guests who are clearly in an emergency situation.

Musyi 1.

I dont even want to give any star for this hotel. Very bad service with bad facilities. 1st of all, when we arrived, the staff didn’t greet us at the counter, no smiley face, no eye contact with us. The staff keep looking at her phone.
The room also is not as clean as we expect. The tv is not functioning. 2 out of 3 power socket cannot be used so they had a technician worker to repair while we already checked in and rest.
So many ‘but, when we request something like
“ do u hve iron?”
“ yes BUT u hve to take it by yourself downstairs (no phone available inside the room) and usage time is only about 2h..

“Do u hve house keeping?”
“ yes BUT its only once in every 2 days bla bla..

Can i hve extra blanket?
Yes BUT only the cover. We dont hve the blanket

Inside toilet got coacroach also.. hurmmm.
I get it tht its cheap but can u at least smile when u receive a customer? Urghhhh never want to book this kind of so-called “hotel” again..